Best Western Plus The Quays Hotel Sheffield, Sheffield ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Victoria Quays, Sheffield, United Kingdom, S4 7YA

Best Western Plus The Quays Hotel Sheffield is situated in Sheffield City Centre, next to the historic Victoria Quays. This modern hotel boasts unique architectural features and serene waterside views. Its convenient location allows easy access to popular attractions and the Peak District. Ideal for both leisure and business travelers, the hotel offers extensive amenities and services.

Location

The hotel's location next to Victoria Quays offers easy access to Sheffield's main attractions, including the Meadowhall Shopping Centre. The property is a short distance from the train station and conveniently located near the M1 motorway. This central positioning makes it accessible for both leisure travelers and those attending business events.

Rooms

The hotel features 179 guest rooms, including various bedroom and suite types. All rooms are equipped with large flat-screen TVs, on-demand movies, and contemporary bathrooms. Thoughtful touches such as 24-hour room service and laptop-friendly workspaces enhance guest comfort. Some rooms offer scenic views over the historic Victoria Quays.

Eat & Drink

Guests can dine at The Quays Restaurant, which serves contemporary British cuisine for breakfast, lunch, and dinner. The onsite bar provides a selection of light meals and beverages, allowing for a relaxed dining experience. Additionally, the outdoor terrace offers a pleasant setting for enjoying meals while overlooking the quayside.

Leisure & Business

The hotel features the Quays Leisure Club, which includes Sheffield’s largest indoor swimming pool and a fully equipped gym. Business needs are catered for with nine meeting rooms available for events, accommodating up to 300 delegates. Additional amenities include concierge services and complimentary high-speed Wi-Fi.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Room 1 Super King Bed Sofa Bed

Max:

4 persons

15 m²

Bed options:

2 Queen Size Beds

Shower

Heating

room details

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Junior Suite 1 Super King Bed Sofa Bed Quay View

Max:

2 persons

15 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Twin Room 2 Double Beds

Max:

2 persons

15 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

Sheffield500 m

Airports

Doncaster Sheffield (DSA) 42.6 km

Leeds Bradford (LBA) 74.0 km

Train

Sheffield Train Station900 m

Bus

Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Superb Comfort!

“The bed was incredibly comfortable, and I slept like a baby every night during my stay.” view full review

Heavenly Pool

“The pool was warm and inviting, perfect for a relaxing swim after a long day.” view full review

Delicious Breakfast!

“Breakfast had a great selection, and I enjoyed the warm atmosphere while dining each morning.” view full review

Refreshing Showers!

“The shower had excellent pressure and consistent hot water, making my mornings refreshing.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Indoor swimming pool
Sun terrace
Spa & wellness centre
Sauna
Steam room

Room features

Heating
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Victoria Quays, Sheffield, United Kingdom, S4 7YA

Map view

street view

Victoria Quays, Sheffield, United Kingdom, S4 7YA

City landmarks

Garden

Sheffield Winter Garden

1.1 km

Park

Peace Gardens

1.1 km

Gallery

Sheffield Winter Gardens and Millennium Galleries

1.1 km

Museum

Kelham Island Industrial Museum

1.3 km

Gallery

Graves Gallery

1.0 km

Event hall

Sheffield Town Hall

1.1 km

Norfolk Road

The Cholera Monument

1.5 km

Church

Cathedral Church of St Marie

860 m

Event hall

FlyDSA Arena

3.2 km

Museum

National Emergency Services Museum

880 m

Square

Paradise Square

730 m

Surrey Street

Police Box Adjacent To Town Hall

790 m

University of Sheffield Western Bank

Sheffield University

2.0 km

Church

Sheffield Cathedral

860 m

Church

Hope City Church Sheffield

620 m

Gallery

Site Gallery

1.1 km

Event hall

Cutlers' Hall

1.1 km

Gallery

Bank Street Arts

1.2 km

8 Backfields

The Art House

1.1 km

40 Pond Hill

The Old Queen's Head

1.2 km

The Nichols Building Shalesmoor

The Nichols Building; Vintage

1.2 km

Museum

Weston Park Museum

2.2 km

Park

Weston Park

2.1 km

Castle House

The National Videogame Museum

650 m

Wyming Brook Nature Reserve

1.3 km

Botanical Garden

Sheffield Botanical Gardens

2.9 km

River Sheaf

1.1 km

6 Leadmill Rd

Leadmill nightclub

1.6 km

197 Manor Ln

Turret House and Discovery Centre at Sheffield Manor Lodge

2.7 km

Nearby

Castle Market Exchange St.

Sheffields Lost Castle

470 m

Restaurants

Beteseb Restaurant

480 m

9-11 Castle Street

The Chakra Lounge

620 m

Bell House 5 Fitzalan Square

Kommune

700 m

Kommune

South Street Kitchen

680 m

19-20 South Street

Hygge Coffee shop

700 m

Halford House 14-18 Fitzalan Square

Pizza Hut

950 m

41 High Street

Fahrenheit

1.2 km

St Paul's Place

Philpotts

1.2 km

25 Campo Lane

Chinese Kitchen

1.2 km

43 George Street

Mangla

160 m

149A Spital Hill

Reviews and Ratings

Feedback from previous guests about their experience.

60%

liked the hotel and would stay again

Spacious Rooms

Friendly Staff

Unclean Rooms

Disappointing Dining

6.0/10

Guest rating

Rooms

5.3

Location

7.7

Service

7.3

Dining

5.0

3.5/5 based on 73 reviews

#39 of 51 hotels in Sheffield based on Tripadvisor

Jonathan

United Kingdom, April 2024

6.0/10

I needed a decent night's sleep before a football trial, but unfortunately, very little rest was had at this hotel. The room was dusty, unvacuumed, with dirty pots and dishes, and very basic for the price. It was hot with minimal ventilation and no proper heating system, just a small window to open.

Rooms

5.0

Service

7.0

The staff was polite enough, but there were limited interactions. However, they were fantastic in assisting with late checkout and storing our bags. When present, they were amazingly friendly and helpful.

Location

8.0

The location was excellent for accessing the tram line easily to get to places like Meadowhall or explore the city further. It was convenient for accessing the stadium and had a nice proximity to the canal.

Dining

6.0

The meals were fairly priced and enjoyable, but the breakfast lacked variety and was average in quality. However, there was a decent variety overall to please different preferences.

Facilities

5.0

Brian

United Kingdom, November 2023

7.0/10

My stay at the hotel was a mix of positives and negatives. The rooms, despite being a bit tired and unclean, were spacious with a lovely outlook, which was great for families. The service was top-notch, exceeding my expectations with their attentiveness and helpfulness. The location was convenient, especially for tram links and the city center, although the dining experience left much to be desired. Overall, a decent stay with a few areas needing improvement.

Rooms

7.0

The rooms were nice but a bit tired and unclean. Despite this, they were spacious, clean, and had a lovely outlook, perfect for families.

Service

9.0

The service was excellent, with staff going above and beyond to ensure our comfort and satisfaction.

Location

8.0

The location was good, offering easy access to the city center and tram links. However, some areas around the hotel could be a bit awkward to navigate, so caution is needed.

Dining

5.0

The dining experience was a letdown, with improvements needed particularly in staffing and food quality. Dietary options were available but could be better.

Facilities

6.0

The hotel offered standard facilities but nothing exceptional. With a bit of improvement, it could enhance the overall guest experience.

Spacious Rooms

Unclean Rooms

Ronald

United Kingdom, September 2023

5.0/10

The hotel has a central location, but some drawbacks like a draft from the balcony door causing discomfort during the night and long waits for the lifts. The rooms had a funny smell and lacked basic amenities, and the room service was disappointing. On the bright side, the hotel provides advice on nearby takeaways.

Rooms

5.0

The rooms had a strange smell and lacked basic amenities, but the balcony offered a nice view. Airing out the room was necessary due to the odor.

Service

6.0

The service was a bit cold and clinical, but the staff advised us on nearby takeaways. More warmth and accommodation would enhance the experience.

Location

7.0

The hotel is central but had noise issues from a function, disappointing those seeking a peaceful stay. It's within walking distance to the city center and popular facilities like Ponds Forge.

Dining

5.0

The dining experience was subpar, with issues like staff not being ready at starting hours and inconsistency in buffet offerings.

Facilities

5.0

The lack of dressing gown, bottled water, and cleanliness concerns were notable, making the facilities feel basic and not well-maintained.

Central Location

Room Odor